Consumer Confidence Report Rule | Drinking Water Compliance Assistance

The Consumer Confidence Report (CCR) Rule requires all community water systems (CWSs) to prepare and distribute a brief annual water quality report summarizing information regarding source water, detected contaminants, compliance and educational materials.

The rule is intended to protect public health by providing educational materials to inform consumer about potential health risks pertaining to the quality, treatment and management of their drinking water supply.

To help complete the CCR, consult the Regulated Contaminant Conversions and Health Effects Language and Fourth Unregulated Contaminant Monitoring Rule tables | View >

Annual Requirement Deadlines

  • April 1 (applicable to a CWS that sells water to another CWS) — Delivery of information to buyer CWS so that a separate CCR can be prepared
  • July 1 — Distribution of CCR to customers and state or local primary agency for report covering January 1 to December 31 of the previous calendar year | Download CCR Template Package >
  • October 1 (or 90 days after distribution of CCR to customers, whichever is first) — Submission of proof of distribution to state or local primacy agency | Download CCR Mailing Certification >

Other Requirements

  • A CWS serving 100,000 or more persons must also post its current year’s report on a publicly accessible site on the Internet
  • All CWSs must make copies of the report available upon request

Submittal Options

                          Arizona Department of Environmental Quality
                          Drinking Water Unit
                          1110 W. Washington Street, MC 5415B-2
                          Phoenix, AZ 85007

  • In person at:

                          1110 W. Washington Street
                          Phoenix, AZ 85007