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Website Policies

Privacy Policy

This policy serves to inform you about the information that could be collected online as a result of visiting the ADEQ web site and not as a result of following a link from our web site to any other web site. All individual web sites of Arizona state agencies are required to contain a privacy policy that describes what information is being obtained online, how that information will be used, and what steps are being taken to ensure the security of customer data. Your right to privacy is of utmost importance to the state of Arizona in building trust and confidence when conducting business through the Internet.
 

Online Customer Service and Alternatives

ADEQ offers many of the services online that you might otherwise transact in person. Our goal is to provide citizens with a more convenient and efficient means to interact with our agency. If at any time you choose not to proceed with an online transaction, your choice will in no way affect your ability to receive our services. If you prefer to deal with us in person, you may do so at ADEQ.
 

Collection and Use of Information

Information Collected and Stored Automatically - The web server that hosts ADEQ's web site automatically gathers certain information about the visit in a standard log file. This information never identifies you personally and consists of only the following items:
 
The Internet domain from which you access the web site (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain);
 
The IP address from which you access the website (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web); and
The date and time of your access
 
We use this information to gather statistics about the amount of use the site receives. Again, we do not automatically record information about you as an individual. ADEQ does not share, sell or otherwise disseminate this information. In some limited cases, ADEQ may offer customers the option of using "cookies" to facilitate navigation of the web site without having to re-enter login information. The cookies only hold the user's login name and encrypted password. Users may delete their cookies at any time. Cookies will automatically expire after a certain period of inactivity.
 
Information You Provide - Information collected from an application submitted online will be treated in the same manner as the information collected from an application submitted on a hard copy to ADEQ. Please know that the information you disclose to the agency will generally become a matter of public record pursuant to A. R. S. § 39-121, et seq., which means that ADEQ may be required to provide certain information in response to a public records request or in response to a warrant, subpoena, or other court order.
 
Please be assured that your personal information will be held in strict confidence while ADEQ processes your online transaction. ADEQ will not share, sell or otherwise disseminate this information to any outside person or entity, except as required or authorized by law.
 
If you choose to provide us with personal information -- by filling out a form with your personal information and submitting it to us from this web site, we use that information to respond to your message and to help us get you the information you have requested. We only share the information you provide with another agency if your inquiry relates to that agency, or as otherwise required by law. Moreover, we do not create an individual profile with the information you provide or give it to any private organizations. ADEQ does not collect information for commercial marketing.
 
If you have any questions or comments regarding how ADEQ will use the information you submit online, please contact us. Any comments collected are subject to the protections of this Privacy Policy.
 
Information Collected from Children - By statute, all state agencies must comply with the Children's Online Privacy Policy Protection Act of 1998 ("COPPA"), requiring parental consent before collecting any personal information from any individual under the age of 13. View the text of COPPA here external link.
 

Security

For site security purposes and to ensure that this service remains available to all users, ADEQ employs industry-standard methods to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
 

Other External Links Disclaimer

ADEQ's web site contains links to various other web sites. When you link to another site, you are no longer on the ADEQ web site and this Privacy Policy no longer applies. Rather, you are subject to the privacy policy of that new site. Links to web sites outside of Arizona state government are offered solely for your convenience. ADEQ is not responsible for and has no control over the policies or content of any third-party sites.
 

Privacy Policy Is Subject To Change

This policy may be updated or revised from time to time, so please check back periodically to receive advance notice of any substantive changes to the manner in which the information you disclose on this web site may be collected, used, or disseminated.